返品ポリシー更新済み 3 months ago
We offer the following return policy on all orders:
- After receiving the product, you can return it for any reason within 30 days only if it is unused. An unused product means that all accessories such as the outer box and warranty card are included, that it has not been worn except for trying on, and that the protective seal on the goggle lens has not been removed.
- Products can be returned within two years of purchase only if the product is defective due to reasons attributable to our company.
Return Policy
You have 30 days from the date you receive your order to begin the return process.
Returns will only be accepted if the item is unused, undamaged and comes with the original packaging (the MW sticker on the seal is fine even if it is opened).
We cannot accept returns on products that have been used (other than to check size and fit). Please include your order number when packaging your returned item.
Returns will be sent internationally to Denmark via EMS from your local post office. You arrange the shipping yourself.
You are responsible for return shipping costs. Please purchase a trackable return label from your local post office. All return labels must be trackable. Please send your return to the following address:
LINK LOGISTICS
Attn. MESSYWEEKEND
Vallensbækvej 51
2605 Brøndby
DENMARK
Please email your tracking number to [email protected] and register your return here RETURN JAPAN. Your return will be processed as soon as it arrives at our warehouse.
exchange
You can exchange your item for another item. Only items that are in stock can be exchanged. If the model you want is no longer in stock, we will discuss exchanging it for a different model.
refund
will be refunded as follows:
- If you purchased with a credit card, the refund will be made to the credit card used at the time of purchase.
- Please note that refunds to credit cards may take up to one month.